We Do Not Accept the following for advertisement: 

•  Poor quality images or videos 

• Anything that does not reflect our family-friendly community 

• Anything with competitor graphics (i.e., Amazon)

• Nudity

• Work that is not your own (plagiarism)

• Products promoting religious doctrines

• Drugs or alcohol products

• Inaccurate statistics or facts 

• Wig or Weave brands 

• Images with company logo, watermarks, or written graphics added to images

• Promotion of sexual content (including but not limited intimate touching, kissing or excessive physical content, it’s at our discretion to make the final judgment) 

• Music with any obscene lyrics

• Risque or dehumanizing content or brands

• Images that do not positively celebrate, highlight, or are not inclusive of Black/ African Americans, individuals of African descent, and Black excellence

• "Product only" images on a white or transparent background 

Among unauthorized products:

Your advertisement is for content that is approved through these guidelines. In addition to that, we do not allow for products on your pages to reflect the following: adult content, Adult themes in family content, Dangerous or derogatory content, Recreational drugs, and drug-related content, Intoxicants of any sort, illegal drugs or products, alcoholic beverages, games of chances, pornography, and graphic Adult content images or products, Alcohol-related content, Tobacco-related content, Gambling and games-related content, Healthcare-related content, Hacking and cracking content, Products that offer compensation programs, Misrepresentative content, Shocking content, Weapon-related content, Content that enables dishonest behavior, and Illegal content.  

Lead time(s) vary and start only after we've received your completed content forms.

• Basic Reels - Approximately 3 to 7 business days.
• Tag A Black Business - Approximately 3 to 7 business days.  
• Premium Reels - Approximately 7 to 14 business days from the time you complete your telephone interview with our editor.
• GoLive Ultimate - is a minimum of 3 weeks from the approved content date. 
• Business Commercials - minimum 1 month depending on the degree of complexity and or edits. 

REFUND POLICY

Last updated January 1, 2023

REFUNDS

All advertising sales are final and no refund will be issued.

Please note: We are not responsible for generating increased revenue sales for your business. We will promote your brand on our trusted platform. Our goal is to give your company exposure. In the event your Instagram Reel does not reach 25,000 accounts, we will re-post your Instagram Reel again for free.

QUESTIONS

If you have any questions concerning our refund policy, please contact us at 

Phone - (404)369-0968

Email - account.manager@webuyblack.com

Our content and engagement requirements: 

1. You must submit a link to your content. This includes a Google Drive, Dropbox or some type of content folder link. Inside this folder, if you want specific photos for specific posts, please label them accordingly, i.e. (Post 1), or (Post 2), etc. Your link should be open to be accessible to anyone within our company. Failure to do this may cause a delay in your posting schedule.

2. High-resolution images are 300ppi or greater.

3. Any pictures or videos received featuring models, celebrities, or influencers must be acknowledged and given proper credit in the captioned post or tag. 

4. Images/videos that contain the functionality and or use of your product or service.

5. High-quality videos (not to exceed 45 seconds)

6. When using music, please be sure to use COPYRIGHT FREE MUSIC, or music that you have a license to use. 

7. Reels Criteria 

- Preferably 1 minute or less 
- Remove TikTok watermark
- Film or convert video to portrait dimensions: - 

9:16 or 1080 pixels x 1920 pixels

1. - Be engaging and keep terminology relatively simple.

2. - If you are not speaking in the video, consider  doing a voice over that discusses the origin of your business or product, the benefits of your product, what makes your product unique or business core values, etc. 
   - Please look at our social media to view successful reel media posts in different formats.
   - try to include a hook within the first 3-5 seconds. A hook is something that grabs the viewers' attention right away and intrigues them to keep watching.

   A few voice over example videos: 

   https://www.instagram.com/reel/CdqzjS4F213/
   https://www.instagram.com/reel/CdrLG-sJ3Me/

3. Please promptly update our account manager if you are SOLD OUT of your product, experience any website technical difficulties, make any PROMO codes or sales changes. Please note, changes can be made ONLY at the beginning of the month, and must be received by the 3rd of each month. In addition, cancellations must be received in writing a minimum of 24 hours before the scheduled post date to ensure your post will be removed from our posting scheduler. Email cancellations to account.manager@webuyblack.com

4. We will not accept updates via Instagram DM (direct message), Facebook, or any of our social media platforms. We do not want to miss any important details pertaining to your brand, so please contact your account manager.  

5. Business owner professional headshots, quality brand ambassador/model shots, branded business merchandise, brand overview videos, product tutorials, customer reviews, are required and highly suggested for ads.

6. We DO NOT allow clients to preview the curated ads, select post times or dates. However, we ensure that we will effectively advertise your brand and we will schedule your ads based on times available within our scheduling platform. We will only use the best visuals to advertise your brand and sincerely take your suggestions/requests into consideration. As our client, your brand's success is our top priority. See item 1. for better understanding. 

7. Please ensure your models and branded merchandise are high quality to increase positive brand recognition. 

8. Please have a quality website and a social media presence. Also, please ensure that you are the page owner of all your social media platforms. Failure to do this may result in improper or no tagging of your business. (We cannot tag businesses that are not verified) 

9.  As your advertising company, we reserve the right to creatively control all your content on our social media platforms. We will post content that adheres to our brand guidelines and company culture. 

10. If a client purchases an ad package after the 20th of the current calendar month, the client may or may not be posted within the month of purchase, but will be posted within the following month. Due to the high volume, your posts can take up to 3 weeks. Please plan accordingly.